Digital Delivery Policy
Digital Delivery Policy
Last Updated: August 17, 2026
MEM Global sells digital products, including eBooks and other downloadable educational content.
No physical products are shipped unless specifically stated on the product page.
1. How Digital Products Are Delivered
After your payment has been successfully processed, your purchased digital product may be delivered through:
A download link displayed after checkout
A download link sent to your email address
Your customer account
Another electronic delivery method provided by our store
The exact delivery method may vary depending on the product and the store's technical configuration.
2. Delivery Time
Digital products are generally delivered electronically after successful payment.
In most cases, delivery is intended to be immediate or available shortly after the order is completed.
3. Check Your Email
If your product is delivered by email, please check:
Your inbox
Spam or junk folders
Promotions or other filtered folders
Please make sure that the email address entered during checkout is correct.
4. Download Problems
If you paid for a product but cannot access or download it, contact us at:
Please provide your order number and the email address used for the purchase.
We will make reasonable efforts to help you access your purchased product.
5. Incorrect Email Address
Customers are responsible for providing accurate information during checkout.
If you entered an incorrect email address, contact us as soon as possible so that we can determine whether the delivery information can be corrected.
6. Device and Software Compatibility
Customers are responsible for having a compatible device and software capable of opening the purchased digital file.
Product pages may provide additional information about file formats or compatibility where applicable.
7. Unauthorized Sharing
Purchased digital products are intended for the purchaser's personal use unless otherwise stated.
Please do not share, redistribute, resell, publicly upload, or otherwise make purchased files available to unauthorized individuals.
8. Contact
For digital delivery assistance, contact:
MEM Global
Email: [email protected]
Website: memglobal.shop