Back to store

Digital Delivery Policy

Digital Delivery Policy

Last Updated: August 17, 2026

MEM Global sells digital products, including eBooks and other downloadable educational content.

No physical products are shipped unless specifically stated on the product page.

1. How Digital Products Are Delivered

After your payment has been successfully processed, your purchased digital product may be delivered through:

  • A download link displayed after checkout

  • A download link sent to your email address

  • Your customer account

  • Another electronic delivery method provided by our store

The exact delivery method may vary depending on the product and the store's technical configuration.

2. Delivery Time

Digital products are generally delivered electronically after successful payment.

In most cases, delivery is intended to be immediate or available shortly after the order is completed.

3. Check Your Email

If your product is delivered by email, please check:

  • Your inbox

  • Spam or junk folders

  • Promotions or other filtered folders

Please make sure that the email address entered during checkout is correct.

4. Download Problems

If you paid for a product but cannot access or download it, contact us at:

[email protected]

Please provide your order number and the email address used for the purchase.

We will make reasonable efforts to help you access your purchased product.

5. Incorrect Email Address

Customers are responsible for providing accurate information during checkout.

If you entered an incorrect email address, contact us as soon as possible so that we can determine whether the delivery information can be corrected.

6. Device and Software Compatibility

Customers are responsible for having a compatible device and software capable of opening the purchased digital file.

Product pages may provide additional information about file formats or compatibility where applicable.

7. Unauthorized Sharing

Purchased digital products are intended for the purchaser's personal use unless otherwise stated.

Please do not share, redistribute, resell, publicly upload, or otherwise make purchased files available to unauthorized individuals.

8. Contact

For digital delivery assistance, contact:

MEM Global
Email: [email protected]
Website: memglobal.shop

Powered byShoppex